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How 3bd3 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — including your bKash, Nagad or Rocket wallet number. This policy explains exactly what we collect, why we collect it, and what control you have over it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to request data deletionCookie and device tracking clarityBangladesh-region eligibility applies
3bd3 How 3bd3 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest, including the wallet details linked to your bKash, Nagad or Rocket account. Our security practices are reviewed periodically to address new risks, and we log all account access events so unusual activity can be flagged quickly. Cookie use, data retention and third-party sharing are each governed by the terms set out in this policy.

SSL Encryption in Transit

All data you send to us — login credentials, wallet numbers, session activity — travels over an encrypted connection. This applies to both mobile and desktop access on 3bd3.

Cookie and Tracking Clarity

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Wallet Data Separation

Your bKash, Nagad or Rocket wallet reference is stored separately from your gameplay history. Payment processors receive only the data needed to complete or verify a specific transaction.

Data Retention and Deletion

Account data is retained while your account is active and for a defined period after closure. You may request deletion at any time; we will confirm what can be removed under applicable obligations.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about what data we hold, want to correct something on your account, or need to raise a privacy concern, our support team is available to help. Reach out through any of the channels below and quote your registered account number so we can locate your records quickly.

Email Support Send your data request or privacy question to our support email. Include your registered phone number so we can match your account and respond accurately.
Live Chat Open the live chat window from any page on 3bd3. For privacy requests, have your account details ready so the agent can pull up your record without delay.
Account Help Centre Log into your account and navigate to the Help section. From there you can submit a formal data access or deletion request directly through your account dashboard.

Common Questions About Your Data on 3bd3

These are the questions we hear most often about how we handle personal information, account data and payment records. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, phone number, email address and the wallet identifier you register for payments — such as your bKash or Nagad number. Device and session data is also collected automatically when you log in.

Your wallet number is shared only with the relevant payment processor — bKash, Nagad or Rocket — to the extent needed to complete or verify your transaction. It is not sold or passed to unrelated third parties.

Log into your account, go to the Help section and submit a data access request. Alternatively, email our support team with your registered phone number and we will compile your records.

Yes. Submit a deletion request through your account dashboard or via our support channels. We will confirm which data can be removed and which must be retained under applicable record-keeping obligations.

We use session cookies to maintain your login and analytics cookies to improve the platform. You can manage or disable non-essential cookies through your browser settings without affecting account access.

Access to 3bd3 and the rights available to you under this policy depend on your local law and whether your region is currently eligible. Check the current eligible regions before using the platform.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.