What Information We Collect and Why
When you register, we collect your name, email address, phone number and the mobile wallet identifier you use to fund your account — whether that is bKash, Nagad or Rocket. This information is needed to verify your identity, process deposits and withdrawals, and keep your account
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secure. We also record transactional data each time a payment moves through your account, including timestamps and wallet reference numbers. Device data — your browser type, IP address and session duration — is collected automatically when you access the platform. We use this to detect unusual
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login activity and protect your account from unauthorised access. We do not sell your personal information to third parties. Data shared with payment processors, including the networks that operate bKash, Nagad and Rocket, is limited strictly to what is required to complete your transaction. Retention periods
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vary by data category: account registration data is held while your account remains active and for a reasonable period after closure, in line with applicable record-keeping obligations. You have the right to request a copy of the data we hold on you and to ask for
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corrections where the information is inaccurate. Whether and how these rights apply to you depends on your local law and the eligible regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.